Lenovo Warranty Service Authorization Practice Exam 2025 – Complete Prep Guide

Lenovo's warranty typically excludes coverage for direct replacements of batteries. While the warranty generally covers hardware malfunctions associated with manufacturing defects, it does not extend to the battery itself if it requires replacement due to wear and tear or user-induced issues.

Batteries have a limited lifespan and can deteriorate over time due to factors such as usage patterns, environmental conditions, and charging practices. As a result, manufacturers usually do not consider battery degradation a defect, leading them to exclude battery replacements from warranty coverage.

In the context of Lenovo, hardware malfunctions (like a faulty motherboard) or customer-induced damages (such as physical damage from drops) are more likely to fall under specific warranty terms. Software-related issues also typically do not fall under warranty coverage, as these can arise from user actions or unsupported applications. Thus, the most accurate choice regarding common exclusions in Lenovo's warranty is the direct replacements of batteries.